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BoKSA

What is an Organisation

What is an Organisation

Every IT solution you build lands inside an organisation: a group of people that combines resources into inputs, turns them into outputs (a product, a service, an advice), and must at least break even to keep existing. An organisation never operates in isolation. It sits inside a task environment of parties it deals with directly — customers, suppliers, competitors, government — and a broader general environment of trends it cannot influence directly, such as economic, technological, or demographic developments. Inside the organisation, a manager plans, organises, and controls the work, using tools such as an organisational chart to show who reports to whom.

Starting Points

Key Points

  • You explain what an organisation is: it combines inputs into outputs and must at least break even to survive.
  • You distinguish an organisation's task environment (customers, suppliers, competitors, government) from its general environment (economic, technological, demographic trends), and identify relevant parties in a given case.
  • You explain the three core functions of a manager: planning, organising, and controlling.
  • You use an organisational chart to map an organisation's structure and reporting lines.